The merchant, as well as your PSP, will be notified about the approval. If Viber approves the request, the payment feature will be enabled on your bot. In the request to Viber, your PSP must include the chatbot URI, your (the chatbot developer) email, and the email of the merchant who owns the chatbot (if it is different to that of the developer). The PSP will make all the necessary checks, sign an agreement with the merchant, approve the request, and reach out to Viber with a request to enable the payments feature for your chatbot. Have an active bot - see our step-by-step instructions for creating a bot here.Įnable the payment feature in your bot - contact the relevant PSP and request to enable the payment feature for your bot:.*Are you a Payment Service Provider looking to integrate with Viber? Contact us. If you’re a merchant without a chatbot you can contact one of our authorized chatbot developers to help you get started, or develop the chatbot yourself according to the following process and documentation. The Viber Bot Payment API is only available for merchants who have a registered account with one of the following PSPs*: PSP - A third-party payment service provider that is partnered with Apple and Google to accept payments on the Merchants’ behalf. Users purchase goods or services from Merchants. Merchant - entities with a legitimate business activity who sell goods or services. Development can be done by the merchant or by a third party. Definitionsĭeveloper - the party that programs the logic of the bot’s behavior. The use of the Viber’s Bot Payment API is also subject to the VIber Terms & Policies, including the Terms and Conditions regarding Viber Chatbot Payments Service, the Viber Public Account, Public Chat, Bot, Community, and VAP Terms & Guidelines, and the Viber API Terms of Service, as may be amended from time to time. You will receive the payment status of the transaction in a callback once the user completes the checkout process.įor more information on how to buy from a chatbot on Viber - click here Use Viber’s Bot Payment API to send an order details message to your bot subscribers, allowing them to make purchases directly from the bot. IMPORTANT NOTE: this feature is only available for Viber users in Ukraine.
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